Policies

We are committed to assuring the quality of our service to all clients.  In the accomplishment of this aim, our objective is to provide an efficient and professional service, carried out to controlled practices and to standards that are consistently maintained.  This is ensured through the implementation and maintenance of clear policies and procedures that are adhered to by all members and staff.  We have set service standards in respect of those aspects impacting directly upon our clients and measure our compliance at regular intervals to ensure such standards are maintained or improved upon.

Equal Opportunities

Chambers has made a commitment to equal opportunities practice and procedures. These are fully detailed in Chambers’ Policy for Equality, Diversity and Grievances.

Environment

As a responsible corporate citizenship, we accept our responsibilities towards the environment.  These are fully detailed in Chambers’ Environmental Policy.

Client Confidentiality

The responsibilities of all members of Chambers and staff and the procedures in place to prevent any breach of the duty of confidentiality are contained within our Policy for Client Confidentiality and When Acting on Opposite Sides within Chambers.  It also details the additional measures that may be instigated if a case is of a particularly sensitive nature.

If you have any queries in this regard, please contact the Senior Clerk, Tony Hill.

Provision of Services Regulations 2009

The following information is provided in compliance with the terms of the Provision of Services Regulations 2009.

1. All Members of Ropewalk Chambers are sole practitioners.
2. All Members of Ropewalk Chambers are barristers registered with the Bar Standards Board of England and Wales.  The names under which each such barrister is registered are as they appear on the Barristers' page of this website.
3. Professional services provided by barristers in Ropewalk Chambers are provided in accordance with the terms of Annexes G1 and G2 of the Code of Conduct of the Bar of England and Wales which can be downloaded here [link to http://www.barstandardsboard.org.uk/standardsandguidance/codeofconduct/].
4. Professional services are provided by barristers in Ropewalk Chambers under the law of England and Wales and any dispute arising is to be determined in accordance with that law.
5. All Members of Ropewalk Chambers have professional liability insurance provided by the Bar Mutual Indemnity Fund Limited of 90 Fenchurch Street London EC3M 4ST and at www.barmutual.co.uk.  Territorial coverage is worldwide subject to the terms of cover of the Bar Mutual which may be viewed here.
6. There are certain restrictions regarding any claim brought before the Courts of United States or Canada.  Full details are available from Bar Mutual.
7. Any complaint about a Member of Ropewalk Chambers can and should be made in accordance with the Ropewalk Chambers Complaints Policy of which full details are on our Complaint Procedures page.
8. Those providing professional instructions to a barrister at Ropewalk Chambers and requiring that barrister's VAT number should contact the clerking team on clerks@ropewalk.co.uk.

Privacy Policy

This privacy policy sets out how Ropewalk Chambers uses and protects any information that you give Ropewalk Chambers when you use this website.

Ropewalk Chambers is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, you may be assured that it will only be used in accordance with this privacy statement.

Ropewalk Chambers may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 1st January 2012.

What we collect

We may collect the following information:

• Name and job title;
• contact information including email address;
• information such as area of legal specialisation;
• necessary details when making online seminar payments.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and for the following reasons:

• Internal record keeping;
• to process pupillage applications;
• to process seminar bookings and payments;
• we may use the information to improve our services;
• we may periodically send legal publications which we think you may find interesting using the email address which you have provided;
• we may contact you by email, phone or mail to inform you of forthcoming seminars hosted;
• pass relevant payment details to the facilitator of online seminar payments (please refer to Paypal’s policies).

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest (for example, Paypal).  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at clerks@ropewalk.co.uk

We will not sell, distribute or lease your personal information to third parties, save for those necessary to facilitate online seminar payments.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small fee will be payable.  If you would like a copy of the information held on you please write to:

Tony Hill,
Senior Clerk,
Ropewalk Chambers,
24 The Ropewalk,
Nottingham,
NG1 5EF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses.  We will promptly correct any information found to be incorrect.

Disclaimer

This website is maintained by Ropewalk Chambers.  By using this web site you accept the terms and conditions below.

This website has been prepared for general information purposes only.  Whilst Ropewalk Chambers takes all reasonable care to ensure that the information contained within this site is accurate and complete, no warranty or representation is given that it is free from inaccuracies or omissions.

No information contained within this site is intended, and should not be used, as a substitute for taking legal advice from a suitably qualified lawyer in any specific situation.  Neither Ropewalk Chambers nor the author(s) accept any responsibility for any actions taken or not taken on the basis of any information contained herein.

All liability is excluded to the fullest extent permitted by law in respect of any loss or damage (whether direct, indirect or consequential) which howsoever arises in connection with the use of or reliance upon any information contained within this site.

This disclaimer is governed by the laws of England and Wales.